Garage Door Questions, Answered
What Wellesley area homeowners ask us most, with links to each repair.
Answers From the Worcester Street Office
Can someone come out today?
Often, yes. Call the Worcester Street office and we give you the first open time. A door stuck open in the evening is handled as emergency garage door repair.
Is it OK to run the opener with a broken spring?
No. The opener would be lifting the full weight of the door, which strips gears and bends the top section. Unplug it and read about spring repair.
Why does my door suddenly feel so heavy?
A heavy door almost always means a spring has lost its tension or snapped. Keep hands clear of the springs and call us; see spring repair.
A cable is loose and the door hangs crooked. What now?
Stop using the door, since the low side can drop. We clamp it, release the tension and fit new cables; see cable repair.
My opener light flashes and the door will not close. Why?
Usually the photo eyes near the floor are dirty, knocked out of line or blocked. If cleaning them does not help, see opener repair.
How do I know whether to repair the door or replace it?
One dented section can often be swapped; see panel replacement. When several sections are damaged or parts are no longer made, a new door is the better buy.
Which brands do you work on?
Common makes include LiftMaster, Chamberlain, Genie and Linear openers and Clopay, Amarr, Raynor and CHI doors. Bring the model from the label when you call; see opener installation.
What will my repair cost?
Each service page lists where its price starts, for example on roller replacement. The technician gives the exact total at your garage, and nothing is done until you agree.
More help: all services or contact us.
